Privacy Policy

Effective Date: 29/05/2025

At byTamra, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from bytamra.co.uk (the “Site”).

Our website has been designed to comply with the following national and international legislation with regards to data protection and user privacy:

Section 1 - Personal Information We Collect

We collect the following information when you use our Site:

  • Device Data (e.g., IP address, browser type, time zone, cookies, browsing activity) for site functionality, analytics, and marketing.

  • Order Data (e.g., name, billing/shipping address, email, phone, payment details) to process orders, deliver products, and provide support.

  • Customer Support Data when you contact us.

  • Account Data if you create an account (name, email, address, phone).

  • We will also store comments or reviews, if you choose to leave them.

We use cookies and similar technologies—see our Cookie Policy (Section 9) below.

Section 2 - How We Use Your Information

We process your information to:

  • Provide and improve our products and services.

  • Process transactions and fulfil orders.

  • Communicate with you (e.g., customer support, updates, marketing with consent).

  • Analyse website usage for improvements and marketing.

  • Comply with legal obligations.

Section 3 - Sharing Your Information

We share data with trusted service providers (e.g., Squarespace, Royal Mail, Mailchimp, payment processors like Stripe, PayPal, Klarna, Apple Pay) as necessary to provide our services. We may also disclose information where required by law.

For details, see:

Section 4 - Marketing & Analytics

We may also use cookies and third-party tools (e.g., Google Analytics, Meta Pixel) for targeted advertising. You can opt out of targeted ads:

Section 5 - Marketing Communications (Mailing List)

With your consent, we may use your information (e.g., name, email) to send you newsletters and promotional offers via email. You can opt-out at any time by clicking the “unsubscribe” link in our emails or by contacting us.

We use Mailchimp to manage our mailing list. For more information, please see Mailchimp’s Privacy Policy.

Section 6 - Your Rights

Depending on your location (UK, EU, USA, Canada), you may have the right to:

  • Access, correct, update, or delete your personal data.

  • Withdraw consent at any time.

  • Object to certain processing, including automated decision-making.

  • Lodge a complaint with a data protection authority (e.g., ICO UK).

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Squarespace’s GDPR Whitepaper: https://support.squarespace.com/hc/en-us/articles/360000851908-GDPR-and-Squarespace

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

If you would like to designate an authorised agent to submit these requests on your behalf, please contact us.

For any and all requests, email: designedbytamra@gmail.com.

Section 7 - International Data Transfers

We may process and store your data in the UK, EU, Canada, and the USA, following applicable data protection laws, including Standard Contractual Clauses under the GDPR where required.

Section 8 - Retention

We retain personal data as long as necessary for the purposes described here or as required by law. You can request deletion of your data at any time. For requests, email: designedbytamra@gmail.com

Section 9 - Cookie Policy

We use first-party and third-party cookies for site functionality, analytics, and advertising. Cookies may be “session” or “persistent.” You can manage your cookie preferences via:

Third-Party Cookies: We use cookies from services like Google Analytics and Meta (Facebook). For details, see their privacy policies.

Section 10 - Changes to This Policy

We may update this Policy periodically. Check this page for updates.

Section 11 - Contact

For questions or complaints, contact: designedbytamra@gmail.com

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here:  https://ico.org.uk/make-a-complaint/